FAQ's
For The Kings & Queens Group
Here
are some of the fequently asked questions we receive
from customers.
Please have a look through these Questions and Answers
but if you have a problem
that is not dealt with here please e-mail us at QUESTION
and we will do our best to help.
General |
| Who are you and where is Kings and Queens? | ||
| How can I contact you? | ||
| What is your returns/Cancellations policy ? | ||
| How do I make a complaint? | ||
Money |
| How do I convert to my currency? | ||
| What are your shipping charges? | ||
| Will I have to pay import duties? | ||
| When do you charge my credit card? | ||
Shipping |
| How do you ship? | |
|
| How long does it take? | |
|
| What happens if my parcel gets lost? | ||
| How much does shipping cost? | |
|
Shopping |
| How do I use the shopping basket?/How do I shop at Kings and Queens? | ||
| Can I buy discontinued patterns? | ||
| Are the items you sell Seconds or Rejects? | ||
Security |
| Are my credit card details safe? | ||
| Do you share my details with anyone else? | ||
| Do you have a Privacy Policy? | ||